FAQs

New to counseling, what should I know?

Congratulations on taking the courageous step of seeking counseling! It's normal to feel a mix of excitement and uncertainty as you begin this transformative process. The first step is scheduling a counseling session. Your first session (intake session) is where you'll be asked questions about yourself, your needs and goals along with general background information. We will establish a plan and frequency of sessions and duration. Most clients are seen once per week or bi-weekly, we will discuss what is best for you based on your availability, financials, etc. 

How are sessions conducted?

With the aim of providing services to individuals requiring greater flexibility due to life's obligations and offering counseling services with specializations, we offer HIPAA-compliant online counseling for individuals and couples through a secure video platform. We will send you a link to join and that is it. You can access with internet connection from your phone, tablet, laptop or computer. 

To make the most out of your 50-min session, we ask that you have a safe, quiet space where you can speak freely and from distraction. You must be physically in Texas during your session.

What is your cancellation policy?

We have a 24 hour cancellation fee. If you miss your session, your credit card will be charged $75.

What types of clients do you see?

Our clients are adults 18 and up. Clients are individuals and couples.

How many sessions will I need?

This is dependent on your individual needs. We find the average number of sessions at our practice is between 15-20 sessions. We will discuss this during your intake session and throughout our time together. Some clients find they have all the tools they need after 3 months, while others can be seen for longer.

How much are sessions and do you accept insurance?

We accept credit or debit cards. At this time we do not accept insurance. Sessions are charged at the time of your session. 

What are your hours?

Our hours are 8am-8pm Monday-Friday and Saturday from 9am-5pm. We have evening and weekend spots available to meet your needs. The easiest way to schedule a session is to use our online form.